Privacy Policy
Privacy Policy
Last updated: 17/01/2026
City Surfer Pte Ltd (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.
By using this website, you agree to the terms described below.
1. Information We Collect
We may collect personal information that you choose to provide, including:
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Your name
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Contact details (email, phone number)
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Enquiry or message details
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Any files or information submitted through our contact forms
We may also collect non-personal information automatically:
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Browser type
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Device information
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Pages viewed
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Time spent on the website
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Cookies and analytics data
2. How We Use Your Information
We may use the information collected to:
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Respond to enquiries and provide customer support
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Process requests for quotations or services
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Improve our website and services
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Communicate updates, if you have opted-in
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Maintain internal records and reporting
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We do not sell or rent your personal data to third parties.
3. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and understand website performance.
You may modify your browser settings to refuse cookies, although certain features may not function correctly.
4. Disclosure to Third Parties
We may share your information only when necessary to:
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Provide requested services
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Comply with legal requirements
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Support technical website functionality (e.g., hosting providers)
All third-party partners are required to protect your data in line with applicable privacy laws.
5. Data Protection & Security
We take reasonable measures to safeguard personal information against:
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unauthorised access,
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alteration,
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disclosure, or
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destruction.
However, no online transmission is completely secure, and we cannot guarantee absolute protection.
6. Links to External Sites
Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. We encourage you to review their Privacy Policies separately.
7. Retention of Personal Data
We retain personal information only for as long as it is necessary for business purposes or legal obligations.
8. Your Rights
Where applicable under Singapore PDPA, you may request:
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access to the personal data we hold,
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correction of inaccurate information, or
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withdrawal of consent for future communications.
Please contact us for such requests.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
City Surfer Pte Ltd
Email: Enquiries@citysurfer.com.sg
Phone: +65 6747 0440
10. Updates to This Policy
We may update this Privacy Policy occasionally. Continued use of the website after changes means you accept the revised terms.